Your Privacy Is Our Responsibility

1 Introduction & Scope

r4777 ("we", "our", "platform") operates a safe and reliable online casino and betting service for users in Bangladesh. This privacy policy ("policy") describes what personal information we collect from you when you use the r4777 website or services, how that information is processed, and under what circumstances it may be shared with third parties.

By using r4777's services, you agree to the terms described in this policy. If you do not agree with any part of this policy, please refrain from using our services.

This policy should be read together with our Terms & Conditions and Responsible Gaming policy.

2 Information We Collect

r4777 may collect the following types of information:

2.1 Information You Provide Directly

When you register or log in to our platform, the information you provide yourself may include:

• Full name, date of birth, and national identity card details
• Contact information — email address and mobile number
• Financial transaction details — bKash, Nagad, Rocket, Upay, or bank account information (only the portion required for processing)
• Password and security information (stored in encrypted form)
• Documents required for identity verification

2.2 Automatically Collected Information

When you use r4777, our system automatically records certain technical information:

• IP address and device identification information
• Browser type, language settings, and operating system
• Pages visited, session duration, and click patterns
• Information obtained from cookies and similar tracking technologies
• Transaction history and gaming activity logs

2.3 Information Received from Third Parties

When required for identity verification or fraud prevention, we may occasionally receive additional information from legitimate third-party service providers. This information is strictly stored and used only for specified purposes.

3 Purposes for Using Information

r4777 uses the collected information for the following legitimate purposes:

3.1 Service Delivery & Operations

• Creating, verifying, and managing accounts
• Processing deposits, withdrawals, and financial transactions
• Fulfilling bonus and promotion-related claims
• Providing customer support and resolving complaints

3.2 Security & Compliance

• Preventing fraud, money laundering, and unauthorized access
• Detecting multiple accounts and misconduct
• Enforcing responsible gambling policies, particularly blocking access for minors (under 21)
• Ensuring compliance with applicable laws and regulations

3.3 Service Improvement

• Improving platform performance and user experience
• Identifying and resolving technical issues
• Conducting analysis to develop new products and services

3.4 Communication

• Sending important notices related to accounts and transactions
• Informing users about changes to r4777's policies or terms
• Sending relevant promotional information with your consent

4 Information Sharing & Disclosure

r4777 never sells your personal information. However, we may share information in the following limited circumstances:

4.1 Service Provider Partners

We contract with trusted third-party service providers to carry out specific functions such as payment processing, identity verification, technology infrastructure, and customer support. These partners operate under strict data protection agreements and may only use the information for the designated purpose.

4.2 Legal Obligations

Where disclosure of information is legally required under a court order, a lawful request from a law enforcement authority, or applicable law, r4777 will comply with that obligation.

4.3 Business Transfers

In the event of a business merger, acquisition, or asset transfer, user information may be transferred. Users will be notified in advance if such an event occurs.

4.4 Consent-Based Sharing

For any purpose other than those listed above, we will obtain your explicit consent before sharing your information.

5 Cookies & Tracking Technologies

The r4777 website uses cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze the performance of our services.

5.1 Types of Cookies

• Essential Cookies: Required for the core operation of the website; the service will not function without them.
• Functional Cookies: Used to remember your language preferences and login information.
• Analytics Cookies: Collect statistics to help us understand how users interact with the platform.
• Security Cookies: Help prevent fraud and unauthorized access.

5.2 Cookie Controls

Most browsers offer the ability to reject or delete cookies. Please note that disabling essential cookies may affect some platform functions.

6 Data Security Measures

r4777 treats the security of your personal information as its highest priority. We implement technical and organizational security measures in line with industry standards, including:

• Securing all data transfers using SSL (Secure Socket Layer) encryption technology
• Storing sensitive information (such as passwords) in encrypted form
• Granting access to personal information only to authorized staff
• Conducting regular security reviews and vulnerability assessments
• Maintaining a rapid response plan in the event of a data breach

However, no internet-based service is completely secure. We are committed to protecting your data to the best of our ability, but you are also responsible for keeping your account password and login details confidential.

7 Data Retention Period

r4777 retains your personal information only for as long as necessary to fulfill the purpose for which it was collected, or for the period required to meet legal obligations.

• Active account data: for as long as the account remains active
• After account closure: for the period specified under applicable laws and regulations
• Financial transaction records: for a defined period as required by law
• Technical logs and analytics data: generally for a shorter period

Once the retention period ends, data is securely deleted or anonymized so that identification is no longer possible.

8 Your Rights & Choices

As an r4777 user, you have several rights regarding your own information:

8.1 Right to Access

You may request to know what information we hold about you.

8.2 Right to Correction

You may request that any inaccuracies or incomplete details in your personal information be corrected.

8.3 Right to Deletion

In certain circumstances you may request that your information be deleted, though some information may need to be retained for a specified period due to legal obligations.

8.4 Right to Object to Processing

You may object to the processing of your information for marketing communications and opt out of that use.

8.5 How to Exercise Your Rights

To exercise any of the rights listed above, please contact our support team. We will process your request and respond in a timely manner.

9 Privacy of Minors

r4777's services are intended only for users aged 21 and above. We do not knowingly collect any personal information from minors. If we become aware that a minor is using our services, their account will be closed immediately and any collected information will be deleted.

If you know that a minor is using r4777, please notify our support team.

10 Third-Party Websites & Services

The r4777 platform may occasionally reference third-party services. These external services have their own privacy policies and r4777 is not responsible for their practices. We advise you to read the privacy policy of any third-party service before using it.

11 International Data Transfers

r4777 serves users in Bangladesh and your information may be transferred to or stored in other countries where data protection laws may differ from those in Bangladesh. For such transfers, we ensure appropriate safeguards are in place, such as contractual data protection clauses and other technical and organizational measures.

12 Policy Changes & Updates

r4777 may update this privacy policy from time to time — due to changes in services, legal requirements, or improvements in security practices. For significant changes, we will notify registered users by email or through a notice on the platform.

Continued use of the service after a change will be taken as your acceptance of the updated policy. We recommend that you review this page regularly.

13 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact the r4777 support team:

Our support team is ready to help you resolve any privacy-related requests. You can also find more information on the FAQ page or visit the Responsible Gaming page.